The best restaurant reservation software for 2022



With best-in-class mobile apps, two-way communication and customer focus, Yelp Guest Manager thrills customers while making reservations management easier.

  • Capacity of the waiting list

  • Flat rate

As of 2017, Yelp has hosted over 433 million diners and is considered one of the best platforms for people to find restaurants, order food, or reserve a table. The ease of use and user-friendly features of Yelp Guest Manager make it perfect for consumer reservations.

Yelp Guest Manager’s reservation and waiting list software gives you a dedicated front-of-house management tool that runs on an iPad. However, mobile consumer apps receive high usage ratings for:

  • Using AI-based algorithms to accurately predict customer wait times
  • Offering two-way text messaging so you can communicate with waiting guests
  • Provide remote recording function to keep guests safe and happy
  • Give real-time updates regarding a customer’s position in the queue or estimated waiting time
  • Allow customers to add to a waiting list or sign up for a callback
  • Notify customers when a takeout order is ready
  • Personalization of experiences by tracking customer preferences, history and special dates

Yelp Guest Manager also supports your staff and helps you optimize front desk operations (HOF) with features such as:

  • Custom floor plans and visual display of the layout
  • Automatic reminders and confirmations to reduce absences
  • A dedicated take-out tab for managing take-out orders
  • Tracking and analytics to see performance on Yelp

With Yelp Guest Manager, you pay a monthly fee at no additional cost. The table management plan starts at $ 249 per month and includes the online waitlist, reservations, and floor plan management.

You can also add Yelp Connect for $ 180 per month to personalize your Yelp page, increase brand visibility, manage photos, and share company highlights. Or get started with Yelp ads for as little as $ 5 a day.


About Michael B. Billingsley

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