Bark
With best-in-class mobile apps, two-way communication and customer focus, Yelp Guest Manager thrills customers while making reservations management easier.
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Capacity of the waiting list
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Flat rate
As of 2017, Yelp has hosted over 433 million diners and is considered one of the best platforms for people to find restaurants, order food, or reserve a table. The ease of use and user-friendly features of Yelp Guest Manager make it perfect for consumer reservations.
Yelp Guest Manager’s reservation and waiting list software gives you a dedicated front-of-house management tool that runs on an iPad. However, mobile consumer apps receive high usage ratings for:
- Using AI-based algorithms to accurately predict customer wait times
- Offering two-way text messaging so you can communicate with waiting guests
- Provide remote recording function to keep guests safe and happy
- Give real-time updates regarding a customer’s position in the queue or estimated waiting time
- Allow customers to add to a waiting list or sign up for a callback
- Notify customers when a takeout order is ready
- Personalization of experiences by tracking customer preferences, history and special dates
Yelp Guest Manager also supports your staff and helps you optimize front desk operations (HOF) with features such as:
- Custom floor plans and visual display of the layout
- Automatic reminders and confirmations to reduce absences
- A dedicated take-out tab for managing take-out orders
- Tracking and analytics to see performance on Yelp
With Yelp Guest Manager, you pay a monthly fee at no additional cost. The table management plan starts at $ 249 per month and includes the online waitlist, reservations, and floor plan management.
You can also add Yelp Connect for $ 180 per month to personalize your Yelp page, increase brand visibility, manage photos, and share company highlights. Or get started with Yelp ads for as little as $ 5 a day.