SpotOn introduces reservation function allowing customers to confirm their vaccination status


San Francisco – As cities across the country impose new regulations on restaurants, SpotOn, a leader in integrated catering technology, has announced a new feature, allowing guests to assert their party’s vaccination status when booking through SpotOn Reserve. . Since the start of the pandemic, SpotOn has continued to evolve its product line to equip restaurants and small businesses with the tools they need to maintain compliance, keep their teams and customers safe, and keep growing. their income.

Last week, New York and San Francisco announced new regulations requiring proof of vaccination for indoor activities, including dining out. In a survey of San Francisco restaurant owners, the Golden Gate Restaurant Association found that more than 63% of those polled said they were in favor of such a mandate. However, this is not something restaurants can implement overnight as they need the time to define operating procedures, train their teams, and communicate changes to customers.

With SpotOn Reserve, restaurants now have the ability to invite customers to confirm their group’s vaccination status when booking or signing up to a waitlist, with a simple check mark. The feature is designed to help restaurants communicate vaccination requirements to their customers and avoid confusion at the door, helping restaurant staff quickly check vaccination cards and place customers quickly. Once the “Party is vaccinated” box is checked and the reservation is submitted, the reservation will be marked with a vaccination tag in the SpotOn Reserve system. Operators can also choose to make the customer’s confirmation of their group’s vaccination a mandatory condition to make a reservation.

“Our goal is to help restaurants continue to operate as safely and efficiently as possible as new guidelines are implemented,” said Doron Friedman, Product Manager at SpotOn. “With this new SpotOn Reserve feature, restaurants can clearly communicate their immunization requirements, ensuring customers are in compliance, eliminating extra service steps and ensuring the safety of customers and staff. “

Since the start of the pandemic, SpotOn has been working alongside restaurants to help them stay open, operate and prepare them for the future. From rolling out product innovations like commission-free online ordering at breakneck speed to hiring additional staff and releasing more than 400 product innovations in 2020, SpotOn has continued to invest in the success of its clients. The company also waived $ 1.5 million in software fees, participated in PPP loan applications, and introduced low-cost private lending through SpotOn Capital.

The immunization feature joins a collection of product innovations designed to help restaurants adapt quickly and get back to business, including:

QR Code Ordering – Restaurants have faster, safer ways to take orders and payments, and serve more customers with SpotOn QR Code Dine-in Ordering that goes from the customer’s phone straight to the bar or kitchen . No server required.

Regulated Online Ordering – In the event of a cancellation / no-show, restaurants can respond quickly to supplement indoor meals with online orders by using SpotOn Order with regulation to control the number (or few) of online orders that their kitchen can handle.

Data-Driven Reporting – Gives restaurants the information they need to keep the pulse of their business and plan workforce and inventory accordingly.

Marketing Tools – Enables restaurants to communicate changing guidelines and protocols via email, Facebook and SMS SpotOn provides restaurateurs with a fully integrated restaurant management platform complemented by 24/7 support from managers. the success of restaurants who know restaurants. From lightning-fast point of sale to digital loyalty rewards to retain customers, SpotOn’s robust hardware and software solutions are designed for restaurateurs, by restaurateurs with input from industry leaders like Michael Mina and Matthew Kenney to drive restaurant efficiency and revenue through an incredible customer experience.

About SpotOn

SpotOn’s mission is to give small and medium-sized businesses a fighting chance, by providing innovative software and payment solutions, backed by local, personalized service, and delivered at a fair price. A leader in fully integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions that include marketing, website development, reservations, online orders, digital loyalty, management reviews and retail and restaurant outlets (point-of-sale solutions).

For more information:
https://www.spoton.com

About Michael B. Billingsley

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