SpotOn adds COVID vaccination check to restaurant reservation system


Last week, New York, San Francisco and New Orleans announced new regulations requiring proof of vaccination for indoor activities, including dining out. In a survey of San Francisco restaurant owners, the Golden Gate Restaurant Association found that more than 63% of those polled said they were in favor of such a mandate. However, it’s not something restaurants can implement overnight.

As cities across the country impose new regulations on restaurants, the catering technology provider SpotOn announced a new feature that allows customers to confirm their group’s immunization status when booking through SpotOn Reserve. The feature is designed to help restaurants communicate vaccination requirements to their customers and avoid confusion at the door, helping restaurant staff quickly check vaccination cards and place customers quickly.

Once the “Party is vaccinated” box is checked and the reservation is submitted, the reservation will be marked with a vaccination tag in the SpotOn Reserve system. Operators may also choose to make the customer’s confirmation of their group’s vaccination a mandatory requirement to make a reservation.

“Our goal is to help restaurants continue to operate as safely and efficiently as possible as new guidelines are implemented,” said Doron Friedman, Product Manager at SpotOn. “With this new SpotOn Reserve feature, restaurants can clearly communicate their immunization requirements, ensuring customers are in compliance, eliminating additional service steps and ensuring the safety of customers and staff. “

Since the start of the pandemic, SpotOn has been working alongside restaurants to help them stay open, operate and prepare them for the future. From rolling out product innovations like commission-free online ordering at breakneck speed to hiring additional staff and releasing more than 400 product innovations in 2020, SpotOn has continued to invest in the success of its clients. The company also waived $ 1.5 million in software fees, participated in PPP loan applications, and introduced low-cost private lending through SpotOn Capital.

About Michael B. Billingsley

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