‘Elon Musk, please help us’: Tesla owners go on hunger strike over quality issues – National

A group of upset Tesla owners in Norway have gone on a hunger strike hoping to draw attention to a long list of alleged quality issues with their luxury vehicles.

Disgruntled Norwegian owners of Tesla are trying to air their grievances to the company’s co-founder and CEO, Elon Musk.

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“We believe that if Elon Musk is made aware of our issues, he will resolve the situation,” the band wrote on its website. “Please help us get his attention.”

Tesla owners listed 29 problems with their vehicles, without specifying the exact models. It is unclear whether all owners participating in Tesla’s hunger strike have the same make of car.

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Complaints range from a variety of operational issues, like the inability to start the car in cold weather and dysfunctional autopilot functions, to manufacturing issues, like loose front seats and improperly installed decorative moldings.

Norwegian Tesla owners also included several customer service complaints, including long wait times to speak to a Tesla representative.

The (long) list of complaints includes:

  • The car does not start in cold or hot weather
  • Door handles do not open in cold weather
  • Intense squealing noise
  • “Bubbles” in the seats
  • Loose front seat
  • Trunk lid filled with rainwater
  • The autopilot is not working properly
  • Internet is slow and not working as it should
  • The car squeaks when passing speed bumps and other bumps in the road
  • Lights don’t work properly
  • Doors that open by themselves
  • Yellow edges around display screens
  • Windows that do not close completely
  • Systems reset themselves
  • Charging issues
  • Rust problems on new cars (especially Model 3)
  • Poor quality paint means the car needs to be repainted
  • You were promised free charging for the life of the car, but the new charging stations are not suitable for the car
  • Not all problems are solved during car maintenance
  • You have to wait a long time on the phone before Tesla answers

Since Norway has the most electric cars per capita of any other country and is Tesla’s number one market per capita, Norwegian owners think they are “the canary in the coal mine.” .

The group’s website also links to a second page claiming that a 2019 Tesla software update negatively impacted the battery capacity of any Tesla Model S manufactured between 2013 and 2016.

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A collective complaint is attached to the webpage, urging Tesla owners to demand a refund from the company. The claim per car is approximately €13,500 (almost $17,700).

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Tesla has already settled two class lawsuits in Norway, starting in the spring and summer of 2018. The terms of those settlements are not known.

As a company, Tesla has had many quality complaints in the past, with Musk even acknowledging several flaws.

In 2021, while appearing as a guest on Munro live, a YouTube series of engineering and manufacturing commentaries, Musk said the company struggled to produce high-quality vehicles during the ramp-up period of a new model. At the time of the interview, Tesla’s Model 3 had just been released.

Musk said Tesla buyers should buy vehicles “early or when production reaches a steady state.”

“During this production ramp, it’s very difficult to be in vertical climb mode and work out everything on the details.”

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In 2022, Tesla was ranked 23rd in US Consumer Report’s overall ranking of the best car brands. According to CNN, the poor ranking was mainly due to the brand’s difficult-to-operate clevis steering wheel, which caused problems in various test drives.

Musk has yet to publicly respond to demands for a hunger strike.

© 2022 Global News, a division of Corus Entertainment Inc.

About Michael B. Billingsley

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