Cromer Hotel boss on Christmas booking cancellations

Published:
15:47 16 December 2021



A hotel boss in North Norfolk has urged the government to ‘rein in’ coronavirus messaging as the hospitality industry faces the threat of cancellations over Christmas.

During a press conference on Wednesday, December 15, Prime Minister Boris Johnson welcomed the deployment of the recall program.

Current advice is to “use caution” when choosing which social events to attend over Christmas.


Prime Minister Boris Johnson at a coronavirus press briefing in Downing Street, London
– Credit: PA

Richard Graveling, manager of the Grove Hotel in Cromer, said: “We are seeing an increase in requests from nervous customers, but this is not translating into a substantial number of cancellations.

“But what doesn’t help are the mixed messages coming from the government at the moment.

This is a real problem for us because what we are concerned about in the hospitality industry is dealing with a stealth lockdown where the government will say hospitality is open and at the same time telling people not to go out.

“We would like to see a clear position on this, either carry on as usual or lock down and support.

He said that a a lot of stock is already ordered for Christmas and staff are signed up so hotels and restaurants could face massive losses.

the governnotis lying needs to quickly understand what they need people to do.“said Mr. Graveling.

Figures from Public Health England show Covid infections hit a record 481 per 100,000 people in North Norfolk on December 10, beating a previous record set four days earlier on December 6 of 472.

The previous record for the region was 418 on January 4, 2021.

The number of single-day cases tripled for the first time on December 19 with 101 cases, while the town with the most infections was North Walsham with 161 cases in the seven days to December 10.

Most of the cases involved people under the age of 14.


Eric Snaith inside Eric's Fish and Chips in Thornham which was reviewed by Giles Coren Photo:

Eric Snaith at Eric’s Fish and Chips in Thornham.
– Credit: Eric’s Fish and Chips

Eric Snaith, who runs Titchwell Manor, Eric’s Fish and Chips and Eric’s Pizza, said he reduced his number of Christmas reservations.

A larger reservation that was on the agenda and would have filled the hotel canceled on Thursday morning.

“We also have table reservations cancelled, we’ve had one so far for Christmas Day for a three day break,” he said. “I’m expecting a few more. People are seeing how it goes.”

About Michael B. Billingsley

Check Also

Burien Rapper Travis Thompson Makes His Acting Debut In FX’s “Reservation Dogs”

Slap. The sound of a baseball hitting in a leather glove – the sound of …