[BN] Food & Drink Newsletter September 15, 2021: How a reservation policy helped Waxlight survive |







Waxlight Wine Bar, 27 Chandler St., requires a deposit for large bookings in order to defend its financial viability.


Sharon Cantillon



Last week a reader called me to say that if I had to praise Waxlight Bar a Vin, Black Rock’s creative restaurant, I should have mentioned their “outrageous” reservation policy for groups of six. .

Their group was informed that they would require a non-refundable deposit of $ 50 per person. That is, run a credit card for $ 300, and if you don’t show up, we keep the money.

I’m surprised too, I tell him. I had never heard of this policy in Buffalo. If these are the rules, I should have said so in my review, which aims to tell diners what they need to know, I said.

Then I looked at the Waxlight website. Whoa, there it is – “Our largest group size is a table for 4. If you would like to book a group for 5 or 6 people, we require a deposit of $ 50 / person, which will be deducted from your bill on the evening of your reservation. . “

It’s mine – like any unusual practice adopted by restaurants, I should have alerted readers. But was it unprecedented?

Amy Taylor, who ran Mother’s with her husband, Mark Supples, for 30 years, now runs House of Charm, 517 Washington St. She said for over a decade any group of five or more had to pay a deposit. $ 20 per person. for a mother’s reservation, and was informed of a two-hour table delay.

About Michael B. Billingsley

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